Jan 152012
 
Beyond dodging the bullet

Whew! Sometimes we get lucky and unexpected situations don’t take us out of the game. After we dodge the proverbial bullet, conventional wisdom suggests we ought to figure out what happened and find a way to prevent it in the future if we can. Even more powerful wisdom suggests that we find ways to learn from the situation as part of a continuous improvement discipline. Either way, it pays dividends to have the courage to act beyond the self-preservation of dodging the bullet. In this post, I want to highlight two [read more…]

Dec 282011
 
IT - coming on tour in a city near you

For the better part of twenty years, I observed business processes with an eye toward defining, streamlining and sometimes automating them. Now that I am no longer on the consulting side of the table, I get to share greater ownership of our business processes with the other members of our management team. At the same time, I notice a stark difference between engaging clients from the outside in a process improvement effort and being part of a team that has to work politically together to make those improvements happen. I also [read more…]

Nov 052011
 
Learning opportunities - velocity, being tired and happy

I had a crazy first week on the job. As I write this, I actually just finished my third. I waited for this long because it struck me that I’m still learning what I learned even in my first week of work… and that’s pretty exciting, to my way of seeing things. Perpetual motion After consulting for twenty years, I see how it shapes my thoughts about the next sale, the next customer, the next project… I see how, in some ways, it seems easy to move on from one [read more…]