Aug 262012
 

If you’ve read much of what I’ve written, or if you’ve ever worked with me directly, you know how much I hate the phrase “It’s just a new spin on old technology.” Sometimes we use that phrase when we meet something new – so that we can explain it in terms of other things we know – it can help us build metaphors and more quickly embrace the technology. Sometimes we use the phrase when we want to downplay the significance of something that appears like a fad to us. [read more…]

Jun 092012
 
More on Design: Walking through the drive-up ATM

It’s crazy that I would start noticing strange designs everywhere, but once they start to appear, they just surround you. Remember that my first and highest concern relates to what we produce in software, systems, reports and automated processes for business consumers. I don’t intend to call out these designs in everyday life as if we don’t do the same in the products and processes we produce and deliver. Anyway, this morning I walked up to the drive-thru ATM at the bank around the corner from my house, perhaps a [read more…]

May 202012
 
The Design of Everyday Things

Last weekend I took my daughter and one of her friends to meet up with some other friends in her class to see The Avengers movie. On the way into the theater, I snapped the picture on the right. I’m not a great photographer, and I shot the picture with her iPhone (since I’d left mine at home… different story). It may not be obvious from the picture what is happening/has happened. Christie is pushing on the push plate of the glass door. She is actually leaning on it with [read more…]