Jan 152012
Beyond dodging the bullet

Whew! Sometimes we get lucky and unexpected situations don’t take us out of the game. After we dodge the proverbial bullet, conventional wisdom suggests we ought to figure out what happened and find a way to prevent it in the future if we can. Even more powerful wisdom suggests that we find ways to learn from the situation as part of a continuous improvement discipline. Either way, it pays dividends to have the courage to act beyond the self-preservation of dodging the bullet. In this post, I want to highlight two [read more…]