Dec 282011
 
IT - coming on tour in a city near you

For the better part of twenty years, I observed business processes with an eye toward defining, streamlining and sometimes automating them. Now that I am no longer on the consulting side of the table, I get to share greater ownership of our business processes with the other members of our management team. At the same time, I notice a stark difference between engaging clients from the outside in a process improvement effort and being part of a team that has to work politically together to make those improvements happen. I also [read more…]

Nov 052011
 
Learning opportunities - velocity, being tired and happy

I had a crazy first week on the job. As I write this, I actually just finished my third. I waited for this long because it struck me that I’m still learning what I learned even in my first week of work… and that’s pretty exciting, to my way of seeing things. Perpetual motion After consulting for twenty years, I see how it shapes my thoughts about the next sale, the next customer, the next project… I see how, in some ways, it seems easy to move on from one [read more…]

Sep 292011
 
Courage to act

Sometimes consultants get to show courage… more than a little. Sometimes they even have clarity of thought. Sometimes. It can take courage to deliver assessments that are not what clients want to hear, even when those assessments will help to mobilize powerful and effective actions for the future. At the same time, it also takes courage for their clients to receive those kinds of assessments and then act on them. I am coming to think this is the greater and more powerful kind of courage. Distinctions for courage A few [read more…]