Aug 262012
 

If you’ve read much of what I’ve written, or if you’ve ever worked with me directly, you know how much I hate the phrase “It’s just a new spin on old technology.” Sometimes we use that phrase when we meet something new – so that we can explain it in terms of other things we know – it can help us build metaphors and more quickly embrace the technology. Sometimes we use the phrase when we want to downplay the significance of something that appears like a fad to us. [read more…]

Apr 152012
 

Friday afternoon, my team and I hit on what we thought was a serious data issue that might have had a big impact on our sales team. The data coming into one end of a business process didn’t seem to be coming out the other as we expected. It turned out that we were mistaken about what we were looking at – it actually took us a few hours to figure out why the data seemed so anomalous. We had mis-diagnosed the situation, and without sober practices for working through [read more…]

Feb 262012
 

Some of you know I am the CIO of a company that went into and out of chapter 11 restructuring in 53 days, completing with the sale of our company to a stalking horse private equity firm. I started with the company about seven weeks before our chapter 11 filing. What all of that means (for the sake of this story) is: My first four weeks were heavily influenced by taking out costs and conserving cash The next three weeks involved “discovery” and other processes leading to bankruptcy We spent 53 days [read more…]