Nov 052011
 
Learning opportunities - velocity, being tired and happy

I had a crazy first week on the job. As I write this, I actually just finished my third. I waited for this long because it struck me that I’m still learning what I learned even in my first week of work… and that’s pretty exciting, to my way of seeing things. Perpetual motion After consulting for twenty years, I see how it shapes my thoughts about the next sale, the next customer, the next project… I see how, in some ways, it seems easy to move on from one [read more…]

Oct 222011
 
Living a case study - the other side of the table

Many of you know I recently accepted the role of Chief Information Officer for American Laser Skincare. In coming into this new situation, my current thinking may be more of a bird’s nest than our server room (which is nowhere near as tangled as the picture on the right). Meanwhile, you may have read that we are not victims of circumstance, or at least we don’t have to be. Getting my thinking straight has to be my first and highest concern. I have decided that getting clear in my thinking necessarily means fewer [read more…]

Sep 292011
 
Courage to act

Sometimes consultants get to show courage… more than a little. Sometimes they even have clarity of thought. Sometimes. It can take courage to deliver assessments that are not what clients want to hear, even when those assessments will help to mobilize powerful and effective actions for the future. At the same time, it also takes courage for their clients to receive those kinds of assessments and then act on them. I am coming to think this is the greater and more powerful kind of courage. Distinctions for courage A few [read more…]