Dec 282011
IT - coming on tour in a city near you

For the better part of twenty years, I observed business processes with an eye toward defining, streamlining and sometimes automating them. Now that I am no longer on the consulting side of the table, I get to share greater ownership of our business processes with the other members of our management team. At the same time, I notice a stark difference between engaging clients from the outside in a process improvement effort and being part of a team that has to work politically together to make those improvements happen. I also [read more…]

Sep 292011
Courage to act

Sometimes consultants get to show courage… more than a little. Sometimes they even have clarity of thought. Sometimes. It can take courage to deliver assessments that are not what clients want to hear, even when those assessments will help to mobilize powerful and effective actions for the future. At the same time, it also takes courage for their clients to receive those kinds of assessments and then act on them. I am coming to think this is the greater and more powerful kind of courage. Distinctions for courage A few [read more…]

Aug 032011
Creativity, vision and visionary leadership

It struck me yesterday that vision in a business sense requires creativity, but that vision is not creativity. That is, we can certainly be creative without having vision. We could, for example, run around in our jammies with buckets on our heads. One space for creativity in business and technology is the space of “design”. To design anything is to plan, fashion or sketch out, so designers of strategies and designers of software plan or sketch out what they are producing. They take what is abstract and give it real properties, and [read more…]