Aug 262012
 

If you’ve read much of what I’ve written, or if you’ve ever worked with me directly, you know how much I hate the phrase “It’s just a new spin on old technology.” Sometimes we use that phrase when we meet something new – so that we can explain it in terms of other things we know – it can help us build metaphors and more quickly embrace the technology. Sometimes we use the phrase when we want to downplay the significance of something that appears like a fad to us. [read more…]

Dec 192011
 
Cloud cover: Fads don't hide fundamentals

A few weeks ago, I received a call from a Microsoft partner who was promoting Microsoft 360 as the “cloud-based answer to all my Office needs.” [It is not really a quote, but that’s how I listened to his pitch.] Now, here I was thinking that Office was the answer to all my Office needs. Go figure. Many of you know that I consulted for 20 years, leading ultimately toward my current CIO role. Over that span of time, the course of my work required developing sales skills in addition [read more…]

Sep 292011
 
Courage to act

Sometimes consultants get to show courage… more than a little. Sometimes they even have clarity of thought. Sometimes. It can take courage to deliver assessments that are not what clients want to hear, even when those assessments will help to mobilize powerful and effective actions for the future. At the same time, it also takes courage for their clients to receive those kinds of assessments and then act on them. I am coming to think this is the greater and more powerful kind of courage. Distinctions for courage A few [read more…]