Dec 282011
 
IT - coming on tour in a city near you

For the better part of twenty years, I observed business processes with an eye toward defining, streamlining and sometimes automating them. Now that I am no longer on the consulting side of the table, I get to share greater ownership of our business processes with the other members of our management team. At the same time, I notice a stark difference between engaging clients from the outside in a process improvement effort and being part of a team that has to work politically together to make those improvements happen. I also [read more…]

Dec 192011
 
Cloud cover: Fads don't hide fundamentals

A few weeks ago, I received a call from a Microsoft partner who was promoting Microsoft 360 as the “cloud-based answer to all my Office needs.” [It is not really a quote, but that’s how I listened to his pitch.] Now, here I was thinking that Office was the answer to all my Office needs. Go figure. Many of you know that I consulted for 20 years, leading ultimately toward my current CIO role. Over that span of time, the course of my work required developing sales skills in addition [read more…]

Nov 052011
 
Learning opportunities - velocity, being tired and happy

I had a crazy first week on the job. As I write this, I actually just finished my third. I waited for this long because it struck me that I’m still learning what I learned even in my first week of work… and that’s pretty exciting, to my way of seeing things. Perpetual motion After consulting for twenty years, I see how it shapes my thoughts about the next sale, the next customer, the next project… I see how, in some ways, it seems easy to move on from one [read more…]